Software isn’t perfect, no matter what. When the people using your software are confused, need to get started, don’t understand a new feature, or are experiencing a problem, they will want to get help. If getting help is too hard, they will stop using it. Depending on their age and technical literacy, they may prefer reading...
Here's how we utilise Basecamp, and how it's improved our ability to communicate with our clients, including third parties that assist us and our clients.
It's beneficial to push out releases for a subset of bug fixes, instead of postponing your release in order to try to stamp out all bugs known to mankind.
Azure Application Insights is a great way to keep an eye on failures, response times and other performance related data on your Azure App Service and its dependencies. After setting up Application Insights and using it for a while, it wasn’t all that obvious to me that it was also collecting data for my staging...
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