In today’s increasingly competitive global economy, excellent customer service can make or break a small business.   According to one survey, 68% of customers are willing to spend more money with businesses where they have had a positive service interaction. On the other end of the spectrum, 71% of consumers have ended a business relationship due...

The potential in SaaS  The Software as a Service (SaaS) market is expected to reach $200 billion by 2024. SaaSThe term SaaS stands for Software as a Service. SaaS is an evolution of an application that runs on the... is a booming industry and has surpassed all other cloud services in revenue.  In all sectors, there is...

Throughout my career in app development and building software, I have worked with numerous clients and constant communication with them, whether it be the initial DevReady process or validation of the progress made through releases, is of immense value.  One of the many ways in which I maintain the feedback loop with the clients is...

Our lives are now surrounded by various types of software applications. And whether you are a regular user or a business owner, you must keep up with technological applications.    Custom software solutions have become necessary for enterprises to achieve digital transformation as they focus on improving customer engagement and streamlining workflows. And digitization is...

“We had investors begging us to take them on. We eventually exited for a lot of money. It all was because of what I developed: the Perfect D.E.A.L. Process—the process that helps you sell and scale SaaSThe term SaaS stands for Software as a Service. SaaS is an evolution of an application that runs on...

News flash, “Kylie Jenner and Kim Kardashian, sisters, have urged Instagram to stop imitating TikTok.”  This hot issue last month caused a stir and made Meta face some backlash.   Kylie Jenner, with 361 million followers on Instagram, and her sister Kim Kardashian, shared an image saying “Make Instagram, Instagram again. (Stop trying to be TikTok...

Investing in startups means you’re taking significant risks.  But it can be very rewarding once your investments pay off.   The vast majority of startups fail—even if you do your homework, you could end up with nothing in your pocket.   That may be true that’s why investing in startups is not for the faint of heart. ...

Meaningful relationships lead to meaningful business.   “It’s key to understand who you’re impacting when you try to deliver a solution.” Stewart Bird That’s true! When you know who you’re impacting, you can deliver a better, personalized solution.   Clients are unquestionably one of the most crucial aspects of beginning and running a successful business.   Your business...