DevReady PodcastGareth Rydon on How SMBs Can Win Big with Human-Centric AI – EP 210 – DevReady Podcast

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In this episode of the DevReady PodcastAnthony Sapountzis interviews, Gareth Rydon, Co-Founder of Friyay.ai, Australia’s first generative AI studio. A leader in human-centred AI design, Gareth returns to share fresh insights on how small and medium businesses can embrace AI as a strategic partner. Together, they unpack the latest developments in generative AI, discuss emerging tools and trends, and offer practical advice for business owners, developers, and innovators navigating the fast-moving AI landscape.

The conversation opens with Gareth reflecting on how the AI landscape has shifted dramatically, moving away from elaborate prompt engineering towards more intuitive, plug-and-play assistants embedded in business workflows. He and Anthony highlight the growing strength of reasoning models like GPT-4, which allow users to interact in a more natural, conversational manner. Gareth, known for his focus on human-first design, recommends a more collaborative approach—encouraging users to ask AI for clarification or even admit when it lacks information, in order to reduce hallucinations and improve reliability.

The two also share their hands-on experiences with Microsoft Copilot and Google Gemini, having recently made the switch from Microsoft 365 to Google Workspace. While Copilot fell short of expectations, Gemini impressed with its seamless integration and functionality, particularly within tools like Google Sheets. The discussion moves into the realm of coding, where tools like Claude in Cursor are enabling developers to rapidly prototype with minimal error—though both caution that a basic understanding of coding is still essential to get the most out of these tools.

As AI reshapes traditional development roles, Gareth points out a blurring of lines between business analysts, product managers, and developers. With the right approach, non-technical professionals can now build and launch real products. Tools like Bubble and other no-code platforms may soon become obsolete, as AI models like Claude 3.7 generate high-quality, scalable code with speed and precision. They touch on the rise of “vibe coding”—where AI assists in development based on natural language—and how this could even change the way startups secure funding, given that fewer resources are now needed to bring a concept to life.

In closing, Anthony and Gareth discuss the broader implications of AI in team collaboration, planning, and operations. From uploading wireframes to guide builds, to using AI tools as a ‘third person’ in strategic workshops, they illustrate how businesses can dramatically accelerate their planning cycles. Gareth also shares some favourite workflow hacks—like using AI to process meeting transcripts and draft planning documents. His parting advice is clear: don’t wait for the perfect time. Pick one tool, start small, and let curiosity guide you—because the best way to learn what AI can do for your business is simply to try.

Topics Covered
  • Evolution of generative AI tools
  • Reducing AI hallucinations through better prompt design
  • Microsoft Copilot vs Google Gemini
  • AI-assisted coding and “vibe coding”
  • The decline of no-code platforms like Bubble
  • Blurring roles between business analysts, product managers, and developers
  • Impact of AI on offshore development markets
  • AI as a planning and collaboration tool
  • Practical advice for getting started with AI tools
Important Time Stamps
  • Stop Prompt Engineering—Start Collaborating with AI (0:07 – 6:28)
  • Want Better AI Answers? Let It Say ‘I Don’t Know’ (6:29 – 7:40)
  • Microsoft Copilot vs. Google Gemini: The Verdict Is In (7:42- 10:00)
  • Can AI Really Write 90% of Code? Here’s What Developers Think (18:02 – 23:37)
  • What Is Vibe Coding—and Why Everyone’s Talking About It (23:38 – 33:13)
  • Why AI Builds Work Better with a Plan (33:14 – 44:50)

Gareth Rydon | LinkedIn

Friyay.ai | LinkedIn

Friyay.ai | Website

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