Privacy Policy

At Aerion Technologies, we value your privacy and are committed to safeguarding it through our adherence to this privacy policy (“Policy”). This Policy delineates the types of information we may collect from you or that you may furnish (“Personal Information”) on the www.aerion.com.au website (“Website” or “Service”) and any associated products and services (collectively, “Services”). It also elucidates our practices regarding the collection, utilization, maintenance, protection, and disclosure of said Personal Information. Furthermore, it outlines the options available to you concerning our use of your Personal Information and how you can access and amend it.

This Policy constitutes a legally binding agreement between you (“User”, “you”, or “your”) and the operator of this Website (“Operator”, “we”, “us”, or “our”). If you are entering into this agreement on behalf of a business or another legal entity, you affirm that you possess the authority to bind such entity to this agreement. If you lack such authority or disagree with the terms of this agreement, you must decline this agreement and refrain from accessing or utilizing the Website and Services. By accessing and using the Website and Services, you acknowledge that you have perused, comprehended, and consented to be bound by the terms of this Policy. This Policy does not extend to the practices of companies not owned or controlled by us, or individuals not employed or managed by us. This privacy policy was crafted with the aid of a privacy policy generator.

Collection of Personal Information

You can navigate and utilize the Website and Services without disclosing any information by which you could be identified as a specific individual. However, to avail certain features offered on the Website, you may need to furnish specific Personal Information (such as your name and email address) when prompted.

We receive and retain any information you deliberately provide when you complete forms on the Website. Such information may encompass:

1. Contact information (e.g., email address, phone number)
2. Basic personal details (e.g., name, country of residence)
3. Geolocation data of your device (e.g., latitude and longitude)

You have the option to refrain from providing us with your Personal Information; however, doing so may preclude you from accessing certain features on the Website. Users uncertain about mandatory information are encouraged to contact us at info@aerion.com.au

Privacy of Children

We do not knowingly solicit or collect any Personal Information from individuals under the age of 18. If you are under 18, please refrain from submitting any Personal Information through the Website and Services. If you suspect that a child under 18 has provided Personal Information to us, kindly contact us to request the removal of that child’s Personal Information from our Services. We urge parents and legal guardians to monitor their children’s online activities and to educate them about not disclosing Personal Information without permission.

Use and Processing of Collected Information

We function as both a data controller and a data processor concerning Personal Information, unless a data processing agreement has been established, designating you as the data controller and us as the data processor.

Our role may vary depending on the specific scenario involving Personal Information. We act as a data controller when we solicit your Personal Information necessary for your access and use of the Website and Services. Conversely, we serve as a data processor when you submit Personal Information through the Website and Services, with such information processed solely in accordance with your instructions. In situations necessitating the collection and utilization of certain Personal Information to render the Website and Services available to you, or to fulfill a legal obligation, we may require said information. Failure to furnish requested information may impede our ability to provide requested products or services. The information we collect may be utilized for purposes such as:

1. Sending product and service updates
2. Operating the Website and Services

The processing of your Personal Information depends on various factors, including your interaction with the Website and Services, your location, and applicable legal bases.

Disclosure of Information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (“Service Providers”) we rely upon to assist in the operation of the Website and Services available to you. Service Providers are obligated to adhere to our privacy policies or agree to abide by them with respect to Personal Information. We do not share personally identifiable information with third parties or unaffiliated third parties. Service Providers are authorized to use or disclose your information only as necessary to perform services on our behalf or comply with legal requirements.

We may also disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of Information

We will retain and utilize your Personal Information for the period necessary to comply with our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law. Aggregated data derived from or incorporating your Personal Information may be used after you update or delete it, but not in a manner that would personally identify you. Personal Information shall be deleted upon expiration of the retention period, precluding the enforcement of rights such as access, erasure, rectification, and data portability.

Data Analytics

Our Website and Services may employ third-party analytics tools utilizing cookies, web beacons, or similar technologies to gather standard internet activity and usage information. This information is utilized to compile statistical reports on User activity, monitor performance, and enhance our Website and Services. We do not use third-party analytics tools to track or collect personally identifiable information, nor do we associate information gathered from statistical reports with individual Users.

Do Not Track Signals

Although some browsers incorporate a Do Not Track feature, the Website and Services are not configured to interpret or respond to such signals at present. We restrict our use and collection of Personal Information as delineated in this Policy.

Email Marketing

We offer electronic newsletters for voluntary subscription. Your email address will be kept confidential and will not be disclosed to third parties unless permitted by this Policy or for the purpose of utilizing a third-party provider to send such emails. We adhere to the CAN-SPAM Act, ensuring clarity in our email communications and providing clear instructions for unsubscribing.

Links to Other Resources

The Website and Services may include links to resources not owned or controlled by us. We are not responsible for the privacy practices of such resources or third parties. We advise Users to review the privacy statements of every resource collecting Personal Information.

Information Security

We employ measures to secure information provided on our servers, maintaining a controlled, secure environment to protect against unauthorized access, use, or disclosure. While we endeavor to protect your Personal Information, we acknowledge inherent security and privacy limitations of the internet, and the possibility of third-party interference despite best efforts.

Data Breach

In the event of a breach compromising the security of the Website and Services or Users’ Personal Information, we will take appropriate measures, including investigation, reporting, and cooperation with law enforcement authorities. We will make reasonable efforts to notify affected individuals if there is a reasonable risk of harm or if notification is mandated by law.

Changes and Amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at our discretion. Revised versions will be effective immediately upon posting, with the updated date indicated. Your continued use of the Website and Services post-revision constitutes consent to the amended Policy. However, your Personal Information will not be used materially differently without your consent.

Acceptance of this Policy

By accessing and utilizing the Website and Services and submitting your information, you agree to be bound by this Policy. If you disagree with any terms herein, refrain from accessing or using the Website and Services.

Contacting Us

For questions, concerns, complaints, or to exercise your rights, please contact us at:

Email: contact@aerion.com.au

To access the Personal Information we hold about you, follow these instructions:

To	contact@aerion.com.au
Subject	YOUR NAME – The Data Subject Access Request
Your Full Name
The email address you use to access the website
I am submitting this information on behalf of	⬜ Myself ⬜ Someone else
Reason for your request (select all that apply)	⬜ Get a copy of my personal information ⬜ Edit or correct my personal information ⬜ Restrict the processing of my personal information ⬜ Delete all my personal information
Confirmation (select all that apply)	⬜ Under penalty of perjury, I declare all the above information to be true and accurate. ⬜ I am the consumer of the above website or the agent authorized by the consumer to make this request on their behalf. ⬜ I understand that the deletion or restriction of my personal information is irreversible and may result in the termination of services with the above website. ⬜ I understand that I will be required to validate my request by email and may be contacted to complete the request.

We endeavor to resolve complaints, disputes, and honor requests promptly and in accordance with applicable data protection laws.